Citizen Bike Inc. (“Citizen Bike”) is committed to protecting your privacy. This Privacy Statement is designed to inform you about the manner in which we treat the collection, use, and disclosure of information that you may provide to us via our website as well as our family of websites.
What information is captured from visitors to the website?
For each visitor to the website, Citizen Bike’s servers automatically collect information about which pages are visited and for how long, as well as the IP address, browser type, operating platform of visitors, and other available information embedded in the visitors visit. This information is anonymous and is gathered through our servers’ log files. This information is used for internal review, to tailor information to individual visitors and for website traffic audits. We also may provide this information (as well as information from third-party market researchers) about our users on an aggregated, anonymous basis to our affiliates and strategic partners.
Is personal information requested by the website?
We only solicit personal information from website visitors on a voluntary basis. Such information may include your name, address, telephone number, and other order processing information when relevant. Citizen Bike does not require this information to obtain access to any part of our website. Citizen Bike has no intention of collecting any personal data from individuals under 13 years of age. Upon product ordering, additional information is collected for order processing purposes. This information is transmitted to our servers through SSL encryption in order to protect the transmission of information.
How is the information used?
Personal information collected from you through the website is used by Citizen Bike to enable us to answer questions and process requests that are received electronically. We also may use this information to send you e-mail or other notices about updates to the website or Citizen Bike’s products. You will always have the option to opt out of any such mailing list. We do not sell, rent, or lease personal information to third parties.
What happens if I e-mail Citizen Bike?
Citizen Bike may provide email links on the Website to further facilitate communication between Citizen Bike and you. Information collected through electronic mail may be shared with our customer service department, employees or other third parties that perform services on our behalf. Unless otherwise noted, electronic mail on our site is not a completely secure and confidential means of communication. Non-encrypted electronic communications may be accessed and viewed by other Internet users without your knowledge or permission while in transit to us.
What happens when I leave the website to visit a linked site?
Parts of the Website include hyperlinks to the sites of other companies. When you leave our website to visit one of these sites, the only information transferred to the third party is the fact that you came from our website (the referrer address). This practice allows the third party to monitor its own website traffic, but does not provide it with any information about you. Citizen Bike is not responsible or liable for the independent privacy policies of third party sites. You should consult the privacy policies at those sites to determine how your information may be used.
Are cookies used?
Other than a temporary cookies used to maintain the session state while you visit and shop at the website, Citizen Bike does not currently place additional cookies on your computer. Citizen Bike may determine at a later date to place a different type of cookie in the application folder of your computer’s browser. A cookie itself does not contain any personally identifying information. Once placed on your computer, a cookie will allow the website to recognize your computer as a unique visitor to the website.
Is my information secure?
Citizen Bike has taken measures to keep all information from our online visitors as secure as possible against any unauthorized access or use. All information is protected by standard security measures which are periodically reviewed. Unless otherwise noted, electronic mail on our site is not a completely secure and confidential means of communication. Non-encrypted electronic communications may be accessed and viewed by other Internet users without your knowledge or permission while in transit to us.
In addition, we use SSL to encrypt our web pages. SSL is the leading standard for encrypting and transmitting sensitive data over the web. When you see "https" rather than "http" in your browsers address window, you are exchanging encrypted data with our server. This will prevent outsiders from obtaining any credit card information or personal data as it is sent to our servers. Secure transactions for this website are done with a private certificate to ensure secure transmission of your information.
How do I contact Citizen Bike?
We can be reached via our contact us page.
Notice regarding changes to Privacy Statement.
Citizen Bike may change the foregoing Privacy Statement from time to time without notice by posting the changed Privacy Statement on the website. This Privacy Statement is not intended to and does not create any contractual or other legal right in or on behalf of any party.