 We've made our shipping and handling prices and policy as fair as possible, so you benefit from our low prices plus the convenience of delivery to your door.
Current shipping rates:
| Folding bikes | | $25 per bike | | Small accessories | | Varies based on size and weight. |
Depending on originating and desination locations, shipping will require between 2-8 days. We ship all items to all states, including Alaska and Hawaii (additional surcharges may apply). If you ordered two or more items, you may receive them in multiple boxes on different days. We do not charge you extra shipping for split shipments. |
During Checkout, you can specify a different shipping address than your billing address. |
We're sorry, at this time we do not ship internationally. |
When you see an item you'd like to purchase, simply click Add to Cart next to the item. That puts the item in your shopping cart and takes you to the Shopping Cart page, where you'll be able to view the items you've added to your cart. You can also change the quantity of each item you've selected or remove items, if you want. From your cart, you can either check out or continue to shop. You can return to the shopping cart by any time by clicking Your Cart on the page header. |
Sales tax is only applied only to orders that are shipped to the State of Florida. Florida state sales tax is 6% (plus additional county surcharges where applicable). Shipping and handling charges are taxable in the State of Florida.
Orders placed in Florida are not subject to sales tax if the order is shipped outside of Florida.
The sales tax rate is subject to change at any time. |
We accept the following major credit cards issued by U.S. banks: Visa, MasterCard, American Express and Discover.
We're sorry, but at this time we do not accept cash, checks, money orders or credit cards issued by foreign (non-U.S.) banks. |
 We use SSL to encrypt our web pages. SSL is the leading standard for encrypting and transmitting sensitive data over the web. When you see "https" rather than "http" in your browser's address window, you are exchanging encrypted data with our server. This will prevent outsiders from obtaining any credit card information or personal data as it is sent to our servers. This web site is secured using a GeoTrust Certificate.
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Shortly after completion of placing your order, you will receive an email confirming that we have received your order. You will receive a second email when your order has shipped. Please save these email invoices for your records.
If you do not receive an email confirmation within 48hrs of placing your order, please contact us at sales@citizenbike.com. |
Although packed for shipment, your Citizen Bike will arrive approximately 99% assembled. All you have to do is unpack, unfold, and if your model requires, screw on your pedals. Click here for more information. |
Returns require a return authorization number for processing. A return authorization number can be obtained by emailing us at returns@citizenbike.com. This return authorization number must be clearly marked on the outside of the package upon return. All shipping charges are non-refundable. For items purchased with free-shipping, the current cost of shipping, of similar items without free-shipping, is non-refundable. Returns are accepted within 30 days from the purchase date. |
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Citizen Bike warrants the steel frame and rigid steel fork of each new Citizen Bike brand bicycle to be free from defects in material and workmanship for a period of one (1) year from the date of purchase. All other original components and all Citizen Bike brand repair parts, replacement parts and accessories are warranted to be free from defects in material or workmanship for a period of sixty (60) days from the original date of purchase.
Limited Remedy
Unless otherwise provided, the sole remedy under the above warranty or any implied warranty is limited to the replacement of defective parts with those of equal or greater value at the sole discretion of Citizen Bike. You will be responsible for labor costs associated with warranty replacements. IN NO EVENT SHALL CITIZEN BIKE BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, WARRANTY, NEGLIGENCE, OR PRODUCT LIABILITY, OR ANY OTHER THEORY, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY DAMAGES, PROPERTY DAMAGE, OR ECONOMIC LOSSES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
EXCLUSIONS
THE ABOVE WARRANTY, OR ANY IMPLIED WARRANTY, DOES NOT COVER NORMAL WEAR AND TEAR, AND ALL WARRANTIES ARE VOID IF THE BICYCLE IS USED FOR OTHER THAN NORMAL ACTIVITIES. INCLUDING, BUT NOT LIMITED TO THE FAILURE TO FOLLOW THE OWNER’S MANUAL USING THE BICYCLE FOR COMMERCIAL ACTIVITIES OR IN COMPETITIVE EVENTS, INCLUDING BUT NOT LIMITED TO BICYCLE RACING, BICYCLE MOTORCROSS RACING, STUNT RIDING, RAMP JUMPING OR SIMILAR ACTIVITIES, AND TRAINING FOR SUCH ACTIVITIES OR EVENTS. CITIZEN BIKE MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. ALL IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THAT OF THE EXPRESS WARRANTIES STATED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. |
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 Folding Bicycles by Citizen Bike™ for commuting, travel and just around town – riding bikes has never been so much fun. |
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 Carrying bags for your Citizen Bike for travel, storage and convenience. |
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 Gear up! Everything you need to accessorize you and your Citizen Bike™ – helmets, pumps, bells, locks and more. |
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